ts-create-enterprise-acct.md

copyright	lastupdated	keywords	subcollection	content-type
years 2015, 2023	2023-04-17	troubleshoot enterprise, enterprise problem, enterprise access, new enterprise account	secure-enterprise	troubleshoot

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Why can't I create a new account in the enterprise?

{: #troubleshoot-add-enterprise} {: troubleshoot}

You must have the correct access to complete certain tasks. {: shortdesc}

You can't click Add account in the Account section in the {{site.data.keyword.Bluemix}} console. {: tsSymptoms}

You aren't assigned the correct access. {: tsCauses}

To create an account in the enterprise, you must have the following access. {: tsResolve}

1. Administrator role on the Billing service of the enterprise.
2. Administrator or Editor role on the Enterprise service for the targeted parent enterprise or account group.