From 95095a10172002cc06d32b051aa91b7c0a8c78ed Mon Sep 17 00:00:00 2001 From: Yann Papouin Date: Tue, 16 May 2023 10:09:03 +0200 Subject: [PATCH] [PR #467] [IMP] helpdesk_mgmt: Doc update --- helpdesk_mgmt/README.rst | 4 ++-- helpdesk_mgmt/readme/CONFIGURE.rst | 2 +- .../static/description/{Stage.PNG => Stages.PNG} | Bin helpdesk_mgmt/static/description/index.html | 4 ++-- 4 files changed, 5 insertions(+), 5 deletions(-) rename helpdesk_mgmt/static/description/{Stage.PNG => Stages.PNG} (100%) diff --git a/helpdesk_mgmt/README.rst b/helpdesk_mgmt/README.rst index 2474ce2947..579af55a2c 100644 --- a/helpdesk_mgmt/README.rst +++ b/helpdesk_mgmt/README.rst @@ -7,7 +7,7 @@ Helpdesk Management !! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - !! source digest: sha256:9512cd33b07790d26d4669f420a5a7191d15dc3fe83683b82307c952449e1dee + !! source digest: sha256:a18caa1d0f883922c93d6bf5c89e3c9e7994120c93911b8ab443e58e7e2876ee !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png @@ -77,7 +77,7 @@ Stages #. Edit or create a new stage. #. Set the name for the stage. #. Set the sequence order for the stage. -#. You can select an Email template. +#. You can select an email template that will be automatically sent when a ticket reaches this stage. #. Mark the Unattended checkbox if the stage contains unattended tickets. #. Mark the Closed checkbox if the stage contains closed tickets. #. You can add a description for the stage. diff --git a/helpdesk_mgmt/readme/CONFIGURE.rst b/helpdesk_mgmt/readme/CONFIGURE.rst index a99b90ab25..712eb9b2af 100644 --- a/helpdesk_mgmt/readme/CONFIGURE.rst +++ b/helpdesk_mgmt/readme/CONFIGURE.rst @@ -37,7 +37,7 @@ Stages #. Edit or create a new stage. #. Set the name for the stage. #. Set the sequence order for the stage. -#. You can select an Email template. +#. You can select an email template that will be automatically sent when a ticket reaches this stage. #. Mark the Unattended checkbox if the stage contains unattended tickets. #. Mark the Closed checkbox if the stage contains closed tickets. #. You can add a description for the stage. diff --git a/helpdesk_mgmt/static/description/Stage.PNG b/helpdesk_mgmt/static/description/Stages.PNG similarity index 100% rename from helpdesk_mgmt/static/description/Stage.PNG rename to helpdesk_mgmt/static/description/Stages.PNG diff --git a/helpdesk_mgmt/static/description/index.html b/helpdesk_mgmt/static/description/index.html index 7197a590e1..af423cc045 100644 --- a/helpdesk_mgmt/static/description/index.html +++ b/helpdesk_mgmt/static/description/index.html @@ -367,7 +367,7 @@

Helpdesk Management

!! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -!! source digest: sha256:9512cd33b07790d26d4669f420a5a7191d15dc3fe83683b82307c952449e1dee +!! source digest: sha256:a18caa1d0f883922c93d6bf5c89e3c9e7994120c93911b8ab443e58e7e2876ee !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module adds Helpdesk functionality in Odoo.

@@ -434,7 +434,7 @@

Stages

  • Edit or create a new stage.
  • Set the name for the stage.
  • Set the sequence order for the stage.
    • -
  • You can select an Email template.
    • +
  • You can select an email template that will be automatically sent when a ticket reaches this stage.
  • Mark the Unattended checkbox if the stage contains unattended tickets.
  • Mark the Closed checkbox if the stage contains closed tickets.
  • You can add a description for the stage.