Support page for PowerBI.tips Designer Workloads and https://tools.powerbi.tips/
Welcome to the PowerBI Tips support page! We're here to help you get the most out of our tools and services. Whether you're a new user or a seasoned pro, we're committed to providing you with the assistance you need to succeed.
If you're looking for help with our product or service, you're in the right place. Our support team is dedicated to responding to your questions and resolving any issues you may be experiencing. We're available to help you via the following channels:
- Send an email to [email protected] with your question or issue.
- If your issue is related to a specific feature or bug, please create a new issue ticket on our GitHub repository: github.com/PowerBI-tips/tools/issues
- Please provide as much detail as possible, including any error messages or screenshots that may help us understand the issue better.
- Our team will review and respond to your issue ticket promptly.
- Our app service is designed to be highly available, with automatic failover and redundancy built in.
- We monitor our service 24/7 for any issues or outages, and our team is available to respond quickly to any incidents.
- For any planned maintenance or downtime, we'll notify you in advance on this page.
✅ System Online
*System status will be updated on this page if any change occurs
This support policy outlines the support services provided to users of PowerBI.tips Designer. Our goal is to ensure a positive user experience and to assist users in resolving any issues they may encounter.
- Support Availability: Our support team is available during United States standard business hours Monday to Friday, 10 AM to 3 PM (CST)].
Our support covers:
- Technical issues related to the web application.
- Account management inquiries.
- General questions about features and functionalities.
Support does not cover:
- Issues related to third-party applications or services.
- Custom development requests.
- User training or onboarding.
Users are encouraged to:
- Provide detailed information about the issue encountered.
- Check our issues page for common issues before reaching out.
We welcome user feedback to improve our services. Users can submit feedback through our issues page or directly via the support email.
This support policy may be updated periodically.