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Error "Connection not supported" when using "Toggle device toolbar" #230

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OlhaPeculiar opened this issue Nov 26, 2024 · 4 comments
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@OlhaPeculiar
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OlhaPeculiar commented Nov 26, 2024

On https://tools.fortifyapp.com/ after downloading several certificates or sometimes even one and updating the page with certificates.
The error "Connection not supported" appears. rebooting, deleting cookies and local storage - do not bring success, the same error is still displayed.

Chrome is up to date
Version 131.0.6778.86 (Official Build) (arm64)

fortify.log.zip

Test_certificate_certificate_2024-11-25_12-30.cer.zip

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Screen.Recording.2024-11-26.at.16.40.55.mov
Screen.Recording.2024-11-26.at.16.55.40.mov

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@microshine
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When the error Connection not supported appears, does the Fortify application continue to work, and is the application icon still present in the system tray? Additionally, can you confirm if https://127.0.0.1:31337/.well-known/webcrypto-socket is working?

@OlhaPeculiar
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image Fortify application continue to work, application icon still present in the system tray

@OlhaPeculiar OlhaPeculiar changed the title Error "Connection not supported" when updating the page with certificates Error "Connection not supported" when using "Toggle device toolbar" Nov 26, 2024
@OlhaPeculiar
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OlhaPeculiar commented Nov 26, 2024

error when when using "Toggle device toolbar" )))

Screen.Recording.2024-11-26.at.18.36.49.mov

@microshine
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It might be a good idea to catch this error and display a different message. Since Fortify is a desktop application, if someone opens tools.fortify.com on a mobile device, we could show a message indicating that this application is not supported on mobile devices.

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