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iDRAC: Freezes upon boot or doesn't recognize inputs? #294

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lee-costa opened this issue Oct 14, 2024 · 5 comments
Open

iDRAC: Freezes upon boot or doesn't recognize inputs? #294

lee-costa opened this issue Oct 14, 2024 · 5 comments

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@lee-costa
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I am booting ShredOS via the virtual console by mapping the ISO on my Dell R230 server. Upon booting into the blue screen, It won't respond to any input such as SELECT (spacebar). I am not sure if it's freezing or it is not recognizing any inputs.

Any ideas what else to try?

@PartialVolume
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I don't understand what you mean by 'mapping the ISO'?

@lee-costa
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I am running a headless server and have mounted the ISO using a virtual console. I can boot just fine but no inputs are recognized.

@PartialVolume
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This sounds like the same problem, have you tried the various settings mentioned in the comments? https://www.dell.com/community/en/conversations/systems-management-general/idrac-keyboard-not-working/647f877bf4ccf8a8de6b5f10

@PartialVolume PartialVolume changed the title Freezes upon boot or doesn't recognize inputs? iDRAC: Freezes upon boot or doesn't recognize inputs? Oct 15, 2024
@PartialVolume
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How are you booting, USB or PXE?

@Firminator
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Neither. The iDRAC (KVM/VirtualConsole) has a feature where it allows you to mount/map an ISO and it then changes the BIOS boot order to boot the mounted ISO. I never mounted ShredOS through the iDRAC, but with other ISOs I have not encountered that keyboard input wasn't working. Might have to update BIOS and iDRAC and then try again. Might also have to set the server from UEFI to BIOS and disable SecureBoot. These are just wild guesses though. Depending on the RAID controller in that server you also have to set the RAID controller to HBA mode else each of the physical drives can't be detected by any OS.
@ggruber has a bunch of Dell servers if I remember correct and he helped testing ShredOS. Maybe he can chime in and reproduce.

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