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[14.0][FW-PORT] helpdesk_mgmt: Better attachments support #463

Closed

ypapouin wants to merge 3 commits into OCA:14.0 from decgroupe:14.0-fw-port-12.0-attachments

Contributor

ypapouin commented May 10, 2023

This PR has been split from #448

Add a list of attachments in the ticket portal view.
When a ticket is created by a customer with attachments, an access token is automatically generated.

pedrobaeza added this to the 14.0 milestone

github-actions bot commented Oct 8, 2023

There hasn't been any activity on this pull request in the past 4 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days.
If you want this PR to never become stale, please ask a PSC member to apply the "no stale" label.

github-actions bot added the stale label

PicchiSeba suggested changes

View reviewed changes

helpdesk_mgmt/views/helpdesk_ticket_templates.xml

Comment on lines +191 to +199

+                                                      <a
+                                                              t-attf-href="/web/content/#{f.id}?download=true&amp;access_token=#{f.access_token}"
+                                                              target="_blank"
+                                                          >
+                                                          <span class="fa fa-download" />
+                                                          <span t-esc="f.name" />
+                                                      </a>
+                                                      <br />
+                                                  </t>

PicchiSeba Oct 23, 2023

nitpick: indent this block.

Other than that it LGTM!

PicchiSeba approved these changes

View reviewed changes

eLBati and others added 3 commits

October 24, 2023 08:54


          [IMP] helpdesk_mgmt: Show attachments on portal's ticket view

7b45250

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary


          [IMP] helpdesk_mgmt: Generate access_token for all attachments adde…

b9a6e10

…d on ticket submit

Otherwise they stay "private" and are not displayed on the portal.


          [IMP] helpdesk_mgmt: Test submit with attachments

7ec5e05

ypapouin force-pushed the 14.0-fw-port-12.0-attachments branch from 6c22428 to 7ec5e05 Compare

October 24, 2023 06:57

github-actions bot closed this

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Show attachments on portal's ticket…

dcccbcf

… view

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Generate access_token for all att…

b446b4e

…achments added on ticket submit

Otherwise they stay "private" and are not displayed on the portal.

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Test submit with attachments

4c1db1a

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Show attachments on portal's ticket…

c735162

… view

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Generate access_token for all att…

da57a2e

…achments added on ticket submit

Otherwise they stay "private" and are not displayed on the portal.

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Test submit with attachments

183670e

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Show attachments on portal's ticket…

ebadf10

… view

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Generate access_token for all att…

4fcf649

…achments added on ticket submit

Otherwise they stay "private" and are not displayed on the portal.

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Test submit with attachments

16b85aa

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Show attachments on portal's ticket…

87a2f78

… view

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Generate access_token for all att…

4fc1b72

…achments added on ticket submit

Otherwise they stay "private" and are not displayed on the portal.

renda-dev pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Test submit with attachments

f53d6ce

PicchiSeba pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Show attachments on portal's ticket…

1791dce

… view

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary

PicchiSeba pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Generate access_token for all att…

83320e8

…achments added on ticket submit

Otherwise they stay "private" and are not displayed on the portal.

PicchiSeba pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Test submit with attachments

c3b9a5c

PicchiSeba pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Show attachments on portal's ticket…

9ea3710

… view

Forward port of 656c2d9

Note that the commit fc3905e (allow portal users to write tickets) has not been forward ported as it is not necessary

PicchiSeba pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Generate access_token for all att…

7b21b8b

…achments added on ticket submit

Otherwise they stay "private" and are not displayed on the portal.

PicchiSeba pushed a commit to PyTech-SRL/helpdesk that referenced this pull request


          [PR OCA#463] [IMP] helpdesk_mgmt: Test submit with attachments

eebdaac

PicchiSeba mentioned this pull request

[16.0][IMP]helpdesk_mgmt: better attachment support #642

Merged

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