diff --git a/helpdesk_mgmt/README.rst b/helpdesk_mgmt/README.rst index 5daa33372..482459843 100644 --- a/helpdesk_mgmt/README.rst +++ b/helpdesk_mgmt/README.rst @@ -77,7 +77,7 @@ Stages #. Edit or create a new stage. #. Set the name for the stage. #. Set the sequence order for the stage. -#. You can select an Email template. +#. You can select an email template that will be automatically sent when a ticket reaches this stage. #. Mark the Unattended checkbox if the stage contains unattended tickets. #. Mark the Closed checkbox if the stage contains closed tickets. #. You can add a description for the stage. diff --git a/helpdesk_mgmt/readme/CONFIGURE.rst b/helpdesk_mgmt/readme/CONFIGURE.rst index a99b90ab2..712eb9b2a 100644 --- a/helpdesk_mgmt/readme/CONFIGURE.rst +++ b/helpdesk_mgmt/readme/CONFIGURE.rst @@ -37,7 +37,7 @@ Stages #. Edit or create a new stage. #. Set the name for the stage. #. Set the sequence order for the stage. -#. You can select an Email template. +#. You can select an email template that will be automatically sent when a ticket reaches this stage. #. Mark the Unattended checkbox if the stage contains unattended tickets. #. Mark the Closed checkbox if the stage contains closed tickets. #. You can add a description for the stage. diff --git a/helpdesk_mgmt/static/description/Stage.PNG b/helpdesk_mgmt/static/description/Stages.PNG similarity index 100% rename from helpdesk_mgmt/static/description/Stage.PNG rename to helpdesk_mgmt/static/description/Stages.PNG diff --git a/helpdesk_mgmt/static/description/index.html b/helpdesk_mgmt/static/description/index.html index 267db924b..222bd392a 100644 --- a/helpdesk_mgmt/static/description/index.html +++ b/helpdesk_mgmt/static/description/index.html @@ -435,7 +435,7 @@

Stages

  • Edit or create a new stage.
  • Set the name for the stage.
  • Set the sequence order for the stage.
  • -
  • You can select an Email template.
  • +
  • You can select an email template that will be automatically sent when a ticket reaches this stage.
  • Mark the Unattended checkbox if the stage contains unattended tickets.
  • Mark the Closed checkbox if the stage contains closed tickets.
  • You can add a description for the stage.