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45 changes: 23 additions & 22 deletions helpdesk_motive/README.rst
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:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
:target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_motive
:target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_motive
:alt: OCA/helpdesk
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_motive
:target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_motive
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0
:target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
:alt: Try me on Runboat

|badge1| |badge2| |badge3| |badge4| |badge5|

This module adds a motive field on the helpdesk ticket.
The list is filtered based on the helpdesk team.
This module adds a motive field on the helpdesk ticket. The list is
filtered based on the helpdesk team.

**Table of contents**

Expand All @@ -39,56 +39,57 @@ The list is filtered based on the helpdesk team.
Configuration
=============

* Go to Helpdesk > Configuration > Motives
* Create your list of different motives with their name and teams
- Go to Helpdesk > Configuration > Motives
- Create your list of different motives with their name and teams

Usage
=====

* Go to Helpdesk
* Create a ticket and set its motive. The list of motives is limited by the team.
- Go to Helpdesk
- Create a ticket and set its motive. The list of motives is limited by
the team.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
~~~~~~~
-------

* Binhex
* Konos
* Open Source Integrators

Contributors
~~~~~~~~~~~~
------------

* `Open Source Integrators <https://www.opensourceintegrators.com>`_:
- `Open Source Integrators <https://www.opensourceintegrators.com>`__:

* Maxime Chambreuil <[email protected]>
- Maxime Chambreuil <[email protected]>

* `Konos <https://www.konos.cl>`_:
- `Konos <https://www.konos.cl>`__:

* Nelson Sanchez <[email protected]>
- Nelson Sanchez <[email protected]>

* `Solvos <https://www.solvos.es>`_:
- `Solvos <https://www.solvos.es>`__:

* David Alonso <[email protected]>
- David Alonso <[email protected]>

* `Binhex <https://binhex.cloud>_`:
- \`Binhex <https://binhex.cloud>\_\`:

* Adasat Torres <[email protected]>
- Adasat Torres <[email protected]>

Maintainers
~~~~~~~~~~~
-----------

This module is maintained by the OCA.

Expand All @@ -111,6 +112,6 @@ Current `maintainers <https://odoo-community.org/page/maintainer-role>`__:

|maintainer-nelsonramirezs| |maintainer-max3903|

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/16.0/helpdesk_motive>`_ project on GitHub.
This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_motive>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
2 changes: 1 addition & 1 deletion helpdesk_motive/__manifest__.py
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{
"name": "Helpdesk Motive",
"version": "16.0.1.0.0",
"version": "17.0.1.0.0",
"license": "AGPL-3",
"summary": "Keep the motive ",
"author": "Binhex, Konos, Open Source Integrators, Odoo Community Association (OCA)",
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3 changes: 3 additions & 0 deletions helpdesk_motive/pyproject.toml
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[build-system]
requires = ["whool"]
build-backend = "whool.buildapi"
2 changes: 2 additions & 0 deletions helpdesk_motive/readme/CONFIGURE.md
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- Go to Helpdesk \> Configuration \> Motives
- Create your list of different motives with their name and teams
2 changes: 0 additions & 2 deletions helpdesk_motive/readme/CONFIGURE.rst

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8 changes: 8 additions & 0 deletions helpdesk_motive/readme/CONTRIBUTORS.md
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- [Open Source Integrators](https://www.opensourceintegrators.com):
- Maxime Chambreuil \<<[email protected]>\>
- [Konos](https://www.konos.cl):
- Nelson Sanchez \<<[email protected]>\>
- [Solvos](https://www.solvos.es):
- David Alonso \<<[email protected]>\>
- \`Binhex \<<https://binhex.cloud>\>\_\`:
- Adasat Torres \<<[email protected]>\>
15 changes: 0 additions & 15 deletions helpdesk_motive/readme/CONTRIBUTORS.rst

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2 changes: 2 additions & 0 deletions helpdesk_motive/readme/DESCRIPTION.md
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This module adds a motive field on the helpdesk ticket. The list is
filtered based on the helpdesk team.
2 changes: 0 additions & 2 deletions helpdesk_motive/readme/DESCRIPTION.rst

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3 changes: 3 additions & 0 deletions helpdesk_motive/readme/USAGE.md
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- Go to Helpdesk
- Create a ticket and set its motive. The list of motives is limited by
the team.
2 changes: 0 additions & 2 deletions helpdesk_motive/readme/USAGE.rst

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52 changes: 26 additions & 26 deletions helpdesk_motive/static/description/index.html
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<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="generator" content="Docutils: http://docutils.sourceforge.net/" />
<meta name="generator" content="Docutils: https://docutils.sourceforge.io/" />
<title>Helpdesk Motive</title>
<style type="text/css">

/*
:Author: David Goodger ([email protected])
:Id: $Id: html4css1.css 7952 2016-07-26 18:15:59Z milde $
:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $
:Copyright: This stylesheet has been placed in the public domain.

Default cascading style sheet for the HTML output of Docutils.

See http://docutils.sf.net/docs/howto/html-stylesheets.html for how to
See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to
customize this style sheet.
*/

Expand Down Expand Up @@ -369,57 +368,58 @@ <h1 class="title">Helpdesk Motive</h1>
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! source digest: sha256:d39e3a4544fc9651c357088907a9813140eab6c54457d917165081bbbacd7605
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/helpdesk/tree/16.0/helpdesk_motive"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_motive"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&amp;target_branch=16.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
<p>This module adds a motive field on the helpdesk ticket.
The list is filtered based on the helpdesk team.</p>
<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_motive"><img alt="OCA/helpdesk" src="https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_motive"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&amp;target_branch=17.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
<p>This module adds a motive field on the helpdesk ticket. The list is
filtered based on the helpdesk team.</p>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li>
<li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
<li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="id4">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="id5">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="id7">Maintainers</a></li>
<li><a class="reference internal" href="#configuration" id="toc-entry-1">Configuration</a></li>
<li><a class="reference internal" href="#usage" id="toc-entry-2">Usage</a></li>
<li><a class="reference internal" href="#bug-tracker" id="toc-entry-3">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="toc-entry-4">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="toc-entry-5">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="toc-entry-6">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="toc-entry-7">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
<div class="section" id="configuration">
<h1><a class="toc-backref" href="#id1">Configuration</a></h1>
<h1><a class="toc-backref" href="#toc-entry-1">Configuration</a></h1>
<ul class="simple">
<li>Go to Helpdesk &gt; Configuration &gt; Motives</li>
<li>Create your list of different motives with their name and teams</li>
</ul>
</div>
<div class="section" id="usage">
<h1><a class="toc-backref" href="#id2">Usage</a></h1>
<h1><a class="toc-backref" href="#toc-entry-2">Usage</a></h1>
<ul class="simple">
<li>Go to Helpdesk</li>
<li>Create a ticket and set its motive. The list of motives is limited by the team.</li>
<li>Create a ticket and set its motive. The list of motives is limited by
the team.</li>
</ul>
</div>
<div class="section" id="bug-tracker">
<h1><a class="toc-backref" href="#id3">Bug Tracker</a></h1>
<h1><a class="toc-backref" href="#toc-entry-3">Bug Tracker</a></h1>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/helpdesk/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<a class="reference external" href="https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
</div>
<div class="section" id="credits">
<h1><a class="toc-backref" href="#id4">Credits</a></h1>
<h1><a class="toc-backref" href="#toc-entry-4">Credits</a></h1>
<div class="section" id="authors">
<h2><a class="toc-backref" href="#id5">Authors</a></h2>
<h2><a class="toc-backref" href="#toc-entry-5">Authors</a></h2>
<ul class="simple">
<li>Binhex</li>
<li>Konos</li>
<li>Open Source Integrators</li>
</ul>
</div>
<div class="section" id="contributors">
<h2><a class="toc-backref" href="#id6">Contributors</a></h2>
<h2><a class="toc-backref" href="#toc-entry-6">Contributors</a></h2>
<ul class="simple">
<li><a class="reference external" href="https://www.opensourceintegrators.com">Open Source Integrators</a>:<ul>
<li>Maxime Chambreuil &lt;<a class="reference external" href="mailto:mchambreuil&#64;opensourceintegrators.com">mchambreuil&#64;opensourceintegrators.com</a>&gt;</li>
Expand All @@ -433,22 +433,22 @@ <h2><a class="toc-backref" href="#id6">Contributors</a></h2>
<li>David Alonso &lt;<a class="reference external" href="mailto:david.alonso&#64;solvos.es">david.alonso&#64;solvos.es</a>&gt;</li>
</ul>
</li>
<li><cite>Binhex &lt;https://binhex.cloud&gt;_</cite>:<ul>
<li>`Binhex &lt;<a class="reference external" href="https://binhex.cloud">https://binhex.cloud</a>&gt;_`:<ul>
<li>Adasat Torres &lt;<a class="reference external" href="mailto:a.torres&#64;binhex.cloud">a.torres&#64;binhex.cloud</a>&gt;</li>
</ul>
</li>
</ul>
</div>
<div class="section" id="maintainers">
<h2><a class="toc-backref" href="#id7">Maintainers</a></h2>
<h2><a class="toc-backref" href="#toc-entry-7">Maintainers</a></h2>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainers</a>:</p>
<p><a class="reference external" href="https://github.com/nelsonramirezs"><img alt="nelsonramirezs" src="https://github.com/nelsonramirezs.png?size=40px" /></a> <a class="reference external" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/16.0/helpdesk_motive">OCA/helpdesk</a> project on GitHub.</p>
<p><a class="reference external image-reference" href="https://github.com/nelsonramirezs"><img alt="nelsonramirezs" src="https://github.com/nelsonramirezs.png?size=40px" /></a> <a class="reference external image-reference" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/helpdesk/tree/17.0/helpdesk_motive">OCA/helpdesk</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
</div>
</div>
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