diff --git a/helpdesk_mgmt_template/readme/CONFIGURE.rst b/helpdesk_mgmt_template/readme/CONFIGURE.rst
index e03d7df2c0..a0d646e439 100644
--- a/helpdesk_mgmt_template/readme/CONFIGURE.rst
+++ b/helpdesk_mgmt_template/readme/CONFIGURE.rst
@@ -1,9 +1,9 @@
 **To Configure Ticket's Description Template**
-- Go to Helpdesk-->Configuration-->Categories
-- Create a New Category or select an existing record
-- In the Template field pre-define the ticket's description that will be triggered based on the category selected
+- Go to Helpdesk -> Configuration -> Categories.
+- Create a new Category or select an existing Category.
+- Set the *Template* field with pre-defined the ticket's description that will be triggered based on the category selected.
 
-**To Configure Categories available for the Team**
-- Go to Helpdesk-->Configuration-->Categories
-- Create a New Team or select an existing record
-- Select categories available for the Team
\ No newline at end of file
+**To configure available Categories for Teams**
+- Go to Helpdesk -> Configuration -> Categories.
+- Create a new Team or select an existing Team.
+- Select categories which are available for the Team.
\ No newline at end of file