Getting Root node is not accessible Error while applying

[vishnuvt999]

Hi Team,

I have installed NetCentric ACL Tool in my local and Getting Root node is not accessible Error while applying .

Version :- 6.5.20
Netcentric Tool:- AC Tool v3.0.9
Added admin privilege to actool-service user also

03.05.2024 11:32:38.408 ERROR [[0:0:0:0:0:0:0:1] [1714716158359] GET /mnt/overlay/netcentric/actool/content/overview.html/actool HTTP/1.1] biz.netcentric.cq.tools.actool.history.impl.AcHistoryServiceImpl Could not get history items: javax.jcr.AccessDeniedException: Root node is not accessible.
javax.jcr.AccessDeniedException: Root node is not accessible.
at org.apache.jackrabbit.oak.jcr.session.SessionImpl$5.perform(SessionImpl.java:324) [org.apache.jackrabbit.oak-jcr:1.22.18]
at org.apache.jackrabbit.oak.jcr.session.SessionImpl$5.perform(SessionImpl.java:318) [org.apache.jackrabbit.oak-jcr:1.22.18]
at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.perform(SessionDelegate.java:207) [org.apache.jackrabbit.oak-jcr:1.22.18]
at org.apache.jackrabbit.oak.jcr.session.SessionImpl.getRootNode(SessionImpl.java:318) [org.apache.jackrabbit.oak-jcr:1

Please advice 

[kwin]

This sounds like lack of permissions of the underlying service user. Please try to install the service user permissions as they ship with ACTool (https://github.com/Netcentric/accesscontroltool/tree/develop/accesscontroltool-content-package/src/main/jcr_root).

[vishnuvt999]

Thanks @kwin for the reply

Can you please share me the .zip file location

[kwin]

https://repo1.maven.org/maven2/biz/netcentric/cq/tools/accesscontroltool/accesscontroltool-content-package/3.0.9/accesscontroltool-content-package-3.0.9.zip but it is recommended to use the all package (https://repo1.maven.org/maven2/biz/netcentric/cq/tools/accesscontroltool/accesscontroltool-package/3.0.9/accesscontroltool-package-3.0.9.zip) which includes the former. Compare with https://github.com/Netcentric/accesscontroltool/blob/develop/docs/Installation.md#installation-aem-on-premise

[vishnuvt999]

Thanks @kwin It's started working .

Applied a sample config also

Will this ACL tool work for exporting Current permission as Backup file or Excel file ?

[vishnuvt999]

@kwin Thanks i have downloaded the dump

Changed some permissions and while trying to submit getting SUCCESS (0 authorizables/0 ACLs changed).

Please advice