Service History - "Postal Flex and LT Deposit" Scenario Issue

[dcieslicki]

1. Go to View Account > Service History
2. Enter Service History for the Postal Flex and LT Deposit Scenario (see: https://drive.google.com/file/d/0B4MmZDLfhZYfZmFENzRFeTJjM2M/edit?usp=sharing).
3. Select Run Calculation button.
4. Select Save Calculation button.
5. Select Trigger Bill button
6. Select Show Calculation button.
7. ERROR: The system does not compute postal part time flex deposits correctly. In the scenario we submitted, the postal flex time was 7.50/ hour and the time frame was 1.3 years with a deduction rate of 7%. The principal should be 1365.00 but the system computed 1367.92.

[joelc]

Cannot reproduce: if I set the as of date to 8/1/2013 (the date the "Calculation Explanation" was generated), the numbers I get match the numbers in the report!

[pizza-and-dog]

After running a calculation, and selecting the "Show Calculation" button, are you checking to make sure that the report doesn't contain the discrepancies mentioned above?

[joelc]

It's entirely possible a fix elsewhere has remedied this... See video: https://www.dropbox.com/s/4vflc1n4sk8fic0/SCRD-42.mp4

[pizza-and-dog]

Looks like the video is for #42, not this issue (#63) :)

[joelc]

Doh https://www.dropbox.com/s/7kt12mvob10yv01/issue-63.mp4

[pizza-and-dog]

Please try entering a scenario for a brand new account vs. using the default account that has the saved scenarios. Need to make sure this works for established accounts, new accounts, or in the Create New Account wizard. If it does work, then we're all set! A good scenario to use is: https://drive.google.com/file/d/0B4MmZDLfhZYfSHpLYlZXQzA2MUk/edit?usp=sharing

[joelc]

(See my 7/20 16:30 comment on #70 -- looks like it's working)

On Sun, Jul 20, 2014 at 4:18 PM, Rashid Sial [email protected]
wrote:

Please try entering a scenario for a brand new account vs. using the
default account that has the saved scenarios. Need to make sure this works
for established accounts, new accounts, or in the Create New Account
wizard. If it does work, then we're all set! A good scenario to use is:
https://drive.google.com/file/d/0B4MmZDLfhZYfSHpLYlZXQzA2MUk/edit?usp=sharing

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#63 (comment).

[dcieslicki]

Can you reproduce when you go into Create New Account Wizard?

[joelc]

See attached with new account wizard in background:

[joelc]

Please confirm these screenshots look good!

[psisrael]

Please attach all the screenshots, the initial billing statement, and the account detail separately

[joelc]

In the following share there are 4 images: https://www.dropbox.com/sh/dge72abc85cd07q/AAAKcTju40t41pNzVb0ZNSuva?lst

1 shows the scenario BEFORE hitting save (for a new account)

2 shows the scenario AFTER hitting save

3 shows the scenario AFTER hitting save and "Trigger Bill" and hitting "Show Calculation"

4 shows the scenario AFTER hitting save and "Trigger Bill" and hitting "Show Sample Initial"

[psisrael]

Calculation results verified July 24, 2014