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Keep getting 500 back when trying to initiate agent. #151

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ErnestsMillers opened this issue Jan 27, 2022 · 0 comments
Open

Keep getting 500 back when trying to initiate agent. #151

ErnestsMillers opened this issue Jan 27, 2022 · 0 comments

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@ErnestsMillers
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Tried both oath and normal login with username and password.

When trying to connect agent I keep getting this - { error: 'LeLogin1 failed - invalid url received from app server' }
SDKError: Error on AgentVEP login: Internal Server Error
at compileError (/Users/ernestmiller/code/live-person-node-server/node_modules/node-agent-sdk/lib/ExternalServices.js:66:16)
at Request._callback (/Users/ernestmiller/code/live-person-node-server/node_modules/node-agent-sdk/lib/ExternalServices.js:39:23)
at Request.self.callback (/Users/ernestmiller/code/live-person-node-server/node_modules/request/request.js:185:22)
at Request.emit (events.js:210:5)
at Request.EventEmitter.emit (domain.js:476:20)
at Request. (/Users/ernestmiller/code/live-person-node-server/node_modules/request/request.js:1154:10)
at Request.emit (events.js:210:5)
at Request.EventEmitter.emit (domain.js:476:20)
at IncomingMessage. (/Users/ernestmiller/code/live-person-node-server/node_modules/request/request.js:1076:12)
at Object.onceWrapper (events.js:299:28)
Emitted 'error' event on SDK instance at:
at SDK._emitStatusEvents (/Users/ernestmiller/code/live-person-node-server/node_modules/node-agent-sdk/lib/AgentSDK.js:414:18)
at /Users/ernestmiller/code/live-person-node-server/node_modules/node-agent-sdk/lib/AgentSDK.js:433:18
at /Users/ernestmiller/code/live-person-node-server/node_modules/node-agent-sdk/lib/AgentSDK.js:285:24
at Request._callback (/Users/ernestmiller/code/live-person-node-server/node_modules/node-agent-sdk/lib/ExternalServices.js:40:9)
at Request.self.callback (/Users/ernestmiller/code/live-person-node-server/node_modules/request/request.js:185:22)
[... lines matching original stack trace ...]
at Request.EventEmitter.emit (domain.js:476:20) {
code: 500,
service: 'authentication.login',
error: null
}

Not sure what to do here, can somebody help?

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