[Helm Install Failed] An exception occurred during the deployment of the ES service.

[cheny-alf]

What happened?

Here's some additional information that might be helpful in diagnosing the issue:

kubectl describe pod elasticsearch-864cd54956-q997n -n karpor

kubectl logs elasticsearch-864cd54956-q997n -n karpor

What did you expect to happen?

null

How can we reproduce it (as minimally and precisely as possible)?

I started the deployment entirely according to the document at https://www.kusionstack.io/zh/karpor/getting-started/quick-start.

Anything else we need to know?

No response

Karpor version

$ karpor -V
# v0.5

OS version

# On Linux:
$ cat /etc/os-release
# paste output here
$ uname -a
# paste output here

# On Windows:
C:\> wmic os get Caption, Version, BuildNumber, OSArchitecture
# paste output here

Install tools

[elliotxx]

@cheny-alf Can you share your operating system and architecture? There is a possibility that the image architecture does not match

[cheny-alf]

@cheny-alf Can you share your operating system and architecture? There is a possibility that the image architecture does not match

os: macOS 15.0
architecture: ARM64
chip: M4

[elliotxx]

@cheny-alf I don't have an M4 Mac on hand, so it's a bit difficult to reproduce. I'm okay on an M3 Mac.

I guess there are two possible reasons:

1. One is architecture mismatch. You can try cloning the charts repository locally, modifying the elasticsearch image in the karpor chart, adding the suffix -arm64, and finally manually installing the local charts.
2. The second type is due to insufficient running specifications and being killed by the system process. You can check the specifications and limitations of Docker Desktop.

Example:

[elliotxx]

@cheny-alf Hey, how are you doing now? Has the problem been resolved

[cheny-alf]

@elliotxx Thanks for the suggestions! I've tried both methods, but unfortunately, they didn't resolve the issue.Still facing the same error :(

[elliotxx]

@cheny-alf Sad ... Can you provide more information, such as how to start the k8s cluster, karpor chart version, detailed error information for elasticsearch container, etc

Detailed error information for elasticsearch container:

[cheny-alf]

@elliotxx I'm currently away from my computer, but I'll revisit the issue this evening.

[cheny-alf]

@elliotxx I've deployed my k8s cluster using kind(v 0.25.0.), and I'm using the latest version of the charts from kusionstack.github.io/charts/. I've followed the quick start documentation from scratch.
The es container hasn't started at all, I can't access the logs using either kubectl exec -it or kubectl cp methods. so I'm unable to provide detailed error logs.
It's really strange～～～～

[elliotxx]

@cheny-alf Let me try, maybe it's a hole in M4?

[elliotxx]

cc @ruquanzhao Take a look

[ruquanzhao]

@cheny-alf Let me try, maybe it's a hole in M4?

Or in macOS 15🤣. I will try to upgrade to macOS 15 later.

[ruquanzhao]

@cheny-alf Can you provide your ElasticSearch image version like:

By kubectl get pods elasticsearch-xxxxxxx-yyyyy -o yaml | grep image

[ruquanzhao]

And I also recommend to turns on Rosetta in Docker > Settings > General >Use Rosetta for x86/amd64 emulation on Apple Silicon

[cheny-alf]

@cheny-alf Can you provide your ElasticSearch image version like: By kubectl get pods elasticsearch-xxxxxxx-yyyyy -o yaml | grep image

I've tried these three versions, but all failed.

[cheny-alf]

And I also recommend to turns on Rosetta in Docker > Settings > General >Use Rosetta for x86/amd64 emulation on Apple Silicon

this has already been enabled.

[ruquanzhao]

It's strange. Can you paste your docker version by docker version?

[cheny-alf]

Thank you for your patience. I've tried the two latest versions and 4.31.0 as mentioned in the document, but all attempts failed. I'm not familiar with this and need your help. If possible, let's connect on WeChat: MTUxMDU5MDYyMDc= (base64).