No text box appears for password when installing backblaze client

[sgarratt77]

I have to right-click the task named something like "backblaze_extract...." and select 'restore'. the task then jumps to being titled 'backblaze installer'.

The intial window comes up blanked out in white - like on the guide - and i insert my email address and press return.

Then the next window appears but there is no text box to insert my password, and i can't press 'install now' either - it's like the app has crashed actually.

Id appreciate any help with this as i've being trying to get it to work for hours. I'm running it containerised on a synology DS920+ using container manager

[sistein]

I was able to get it usable moving the window a little bit around.

[sgarratt77]

Hi sistein, thanks for the suggestion. I did try dragging the window around which caused the window to display the information correctly. however, after inserting my email address the next page comes up the same as before.

interestingly if i insert an incorrect email the password field then displays. annoyingly though the email address field is then locked/greyed out so i can't change the email used. is there a 'back' button or command i can use to go back a page perhaps?

also where could i download old versions of the installer? i saw something about BB stopping them from being downloaded from archive.org

[sgarratt77]

i managed to download version 6.1. it worked better - showing the password field - but now it is saying "the executable bztransmit was not on disk or failed to run. Please disable your anti-virus software for installation."

I'm stuck to know what to do to be honest

[sgarratt77]

Got it working further - i tried running all the .exe files within a temp folder in users-root-temp. i think the files were placed there by a newer bb version. i also installed some kind of .net framework.

it's currently analyzing the drive.

quick question:
i have two volumes created on my synology nas. can i mount both under drive_d and drive_e? or do i have to mount shared folders WITHIN those two volumes? ie; can i mount the volumes directly or only the shared folders within the volumes?

[sgarratt77]

ok i got as far as installing the app, it lets me log in and it is 'analyzing the drive'. but then i get a permissions error "make sure you have permission to access c:/programdata/backblaze/bzdata/bzreports"
I'm not sure how to solve this but i recall seeing something about synology needing higher permissions than usual. I'm investigating...

[sgarratt77]

I used the following variables in my yaml:

• init
• privileged

but it doesn't help with the permissions issue mentioned previously

[sebas05000]

I also have the perms error but the program seems to work fine since is backing up my data atm

[Astroamadeus]

I also have the perms error but the program seems to work fine since is backing up my data atm

What kind of speeds did you manage to get ? I am being heavily throttled since a few months.

[sebas05000]

I also have the perms error but the program seems to work fine since is backing up my data atm

What kind of speeds did you manage to get ? I am being heavily throttled since a few months.

Slow speeds honestly 1Mbits up to 3Mbits