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I have tested loading different ink with various manufacture dates, and they all worked fine. It's probably because students didn't load the refill correctly. When reinstalling the refill, make sure to push the cartridge all the way in and then rotate it clockwise until the machine prompts you to close the door.
zhuoyangli03
changed the title
unable to regiter ink cartridges?
wrong-type ink cartridge installed/cannot read ink info
Nov 26, 2024
Students having trouble registering the ink
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