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Error loading image #1286

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bri4n570rm opened this issue Aug 20, 2023 · 3 comments
Open

Error loading image #1286

bri4n570rm opened this issue Aug 20, 2023 · 3 comments

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@bri4n570rm
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bri4n570rm commented Aug 20, 2023

The image links that were inside a project stopped loading (they are still working if you open them in a different window, the source is dropbox which wasn't changed.) Adding new image links from dropbox doesn't work as well.

To Reproduce
Steps to reproduce the behavior:

  1. Just opening the project shows errors on every image link. Attaching a screenshot. Also, "Submit feedback" button doesn't work, I click and nothing happens.
    image_2023-08-20_14-17-53
    image

Expected behavior
Images links load and work as they should.

Desktop (please complete the following information):

  • OS windows 11
  • Browser: opera (same thing in Chrome browser)
  • Version 101.0.4843.43
@bri4n570rm
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bri4n570rm commented Aug 21, 2023

Update: one day later most of the images went back to normal. However, two of them aren't loading still.
Attaching screenshots:

image

image

@bri4n570rm
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bri4n570rm commented Aug 29, 2023

Ok, I found a problem.
Dropbox has changed sharing link URLs and it caused problems with embedding, here's how they proposed resolving the issue:
_- Replace the www.dropbox.com/ with dl.dropboxusercontent.com

  • Remove the &dl=0 from the end of the link_

An example would look something like:

Original link:
https://www.dropbox.com/scl/fi/token/myfile.pdf?rlkey=examplekey&dl=1
Change to:
https://dl.dropboxusercontent.com/scl/fi/token/myfile.pdf?rlkey=examplekey_

Source: https://www.dropboxforum.com/t5/Create-upload-and-share/New-URLs-for-shared-links-affecting-3rd-party-integrations/td-p/695197/page/7

Not closing this issue because the Submit Feedback button still doesn't work. Also, probably the developers should contact Dropbox developers and find a solution with pasting links as they are, because who wants to edit manually each link?

Thanks.

@bri4n570rm
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Update:

The images with edited links are displayed normally in a Spoke editor but not displayed in Hubs Gallery. So there's still an issue to be solved. Hoping to see some suggestions.
image

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