Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Processing emails are frequently not being delivered #2600

Open
DeniseColbert opened this issue Aug 23, 2022 · 2 comments
Open

Processing emails are frequently not being delivered #2600

DeniseColbert opened this issue Aug 23, 2022 · 2 comments
Assignees

Comments

@DeniseColbert
Copy link
Contributor

From Jo:

My getting processing emails for Lancashire and Cheshire are intermittent, sometimes I only know uploading has taken place when they email me to say they’ve finished the file. I bang on to newbies about them receiving the processing email when they do the practice upload - yet they frequently don’t get one, This happened again only last week.

Eric thinks this is a result of ISPs blocking computer-generated email.

Is there anything we can do about this?

@DeniseColbert
Copy link
Contributor Author

To be added to registration info and Help:

"Please ensure you add our processing email address [address] to your safe-senders list or contacts in your email account"

@DeniseColbert
Copy link
Contributor Author

DeniseColbert commented Sep 14, 2022

Also Denise's volunteer newsletter, plus Denise to recommend Jo add it to her training info.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants