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[Bug] [Code: LFUxAR] Error when opening an existing project #106

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Sam-Spencer opened this issue Jul 24, 2023 · 1 comment
Open

[Bug] [Code: LFUxAR] Error when opening an existing project #106

Sam-Spencer opened this issue Jul 24, 2023 · 1 comment

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@Sam-Spencer
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Sam-Spencer commented Jul 24, 2023

Steps to Reproduce:

  1. Open an existing project in RemafoX

  2. Get the following error message:

    [Sandbox] Resolving Bookmark Data URL Failed: The file couldn’t be opened because it isn’t in the correct format.
    

Expected Behavior:

Should not have an error.

Current Behavior:

Shows an error.

Environment

LFUxAR

Show environment details
  • App Version: 1.6.0 (Build 648)
  • System Version: 13.4.1 (c) (Build 22F770820d)
  • System CPU: Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz
  • Tier: Pro
@Jeehut
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Jeehut commented Jul 25, 2023

@Sam-Spencer Thank you for reporting this issue.

The error message points to an App Sandbox issue. To help me recognize the source of the issue, can you please tell me if you have moved the project folder recently (or a folder containing the project folder)? Alternatively, could it be that you moved the .remafox file? Or did you recover files from Time Machine or an iCloud Backup?

If none of these was the case, please let me know the exact steps of how you "Opened an Existing project". And also, when was the last time you used the project?

Thank you for your help.

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