Feature request : Open chats directly to the oldest GBR/RBR

[m-natarajan]

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Version Number:
Reproducible in staging?: New Feature
Reproducible in production?: New Feature
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation (hyperlinked to channel name): expense

Background:

We currently show a GBR/RBR in the LHN when a chat has an outstanding task.

Problem:

When you open a chat with a GBR/RBR, it is often scrolled off the top of the screen and hard to find, resulting in lower completion rates.

Solution:

Open the chat directly to the oldest GBR/RBR.

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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[melvin-bot]

Triggered auto assignment to @greg-schroeder (NewFeature), see https://stackoverflowteams.com/c/expensify/questions/14418#:~:text=BugZero%20process%20steps%20for%20feature%20requests for more details. Please add this Feature request to a GH project, as outlined in the SO.

[melvin-bot]

⚠️ It looks like this issue is labelled as a New Feature but not tied to any GitHub Project. Keep in mind that all new features should be tied to GitHub Projects in order to properly track external CAP software time ⚠️

[melvin-bot]

Triggered auto assignment to Design team member for new feature review - @dubielzyk-expensify (NewFeature)

[dubielzyk-expensify]

Here's a scenario mocked up for clarity:

In Concierge chat this user has 2 assigned and uncompleted tasks so when the user sees the Concierge chat in Inbox with a green dot, they tap it and get brought directly to where that green dot exists:

In the case where there's also a new message to, the new message would appear as well:

cc @Expensify/design for viz