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Sometimes when this happens, I try again and it works, or I try transcribing the mp4 instead of the mp3 and it works.
actually I got multiple mp4 files from the same site (zoom actually, so I assume they have the same encoding?), two mp4 from one presenter ans two mp4 from the other one. The funny thing is the two mp4 from presenter A all lead to empty output file, no matter I transcribe the mp4 directly or extract the audio to m4a or aac, and I tried multiple time btw. The two mp4 from presenter B work perfectly.
I try to transcribe one video, but after processing, I got an "empty" srt file looks like this. The video is in English btw
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