diff --git a/app/response/utils.py b/app/response/utils.py
index 7bbf611e5..f2787aac7 100644
--- a/app/response/utils.py
+++ b/app/response/utils.py
@@ -708,8 +708,27 @@ def _closing_email_handler(request_id, data, page, agency_name, email_template):
         if content.endswith(TINYMCE_EDITABLE_P_TAG):
             content = content[:-len(TINYMCE_EDITABLE_P_TAG)]
     else:
-        reasons = [Reasons.query.filter_by(id=reason_id).one().content
-                   for reason_id in data.getlist('reason_ids[]')]
+        _reasons = [Reasons.query.with_entities(Reasons.title, Reasons.content).filter_by(id=reason_id).one()
+                    for reason_id in data.getlist('reason_ids[]')]
+
+        # Determine if a custom reason is used
+        # TODO: Hardcoded values; Need to figure out a better way to do this; Might be part of Agency Features at a later date.
+        custom_reasons = any('Denied - Reason Below' in x[0] for x in _reasons)
+
+        # In order to handle the custom logic for an empty denial reason, remove the reason from the list and pass in
+        # "custom_reasons" to the template so that the code is generated correctly.
+        if custom_reasons:
+            for reason in _reasons:
+                if reason[0] == 'Denied - Reason Below':
+                    _reasons.remove(reason)
+                    break
+
+        reasons = render_template(
+            os.path.join(current_app.config['EMAIL_TEMPLATE_DIR'], '_email_response_determinations_list.html'),
+            reasons=_reasons,
+            custom_reasons=custom_reasons
+        )
+
         default_content = True
         content = None
         header = None
diff --git a/app/templates/email_templates/_email_response_determinations_list.html b/app/templates/email_templates/_email_response_determinations_list.html
index 2dac7c261..4c8880812 100644
--- a/app/templates/email_templates/_email_response_determinations_list.html
+++ b/app/templates/email_templates/_email_response_determinations_list.html
@@ -6,5 +6,5 @@
     </ul>
 </span>
 {% if custom_reasons %}
-    <br/><br/>
+    <p><br/><br/></p>
 {% endif %}
\ No newline at end of file
diff --git a/app/templates/email_templates/email_response_closing.html b/app/templates/email_templates/email_response_closing.html
index 360013773..9c220fd98 100644
--- a/app/templates/email_templates/email_response_closing.html
+++ b/app/templates/email_templates/email_response_closing.html
@@ -3,9 +3,7 @@
         The {{ agency_name }} has <strong>closed</strong> your FOIL request <a href='{{ page }}'>{{ request.id }}</a>
         for the following reason{% if reasons|length > 1 %}s{% endif %}:
     </span>
-        {% for reason in reasons %}
-            <p><span class="mceNonEditable">&nbsp;&nbsp;&nbsp;{{ reason }}</span></p>
-        {% endfor %}
+    {{ reasons | safe }}
     <span class="mceNonEditable">
         You may appeal the decision to deny access to material that was redacted in part or withheld in entirety
         by contacting the agency's FOIL Appeals Officer: <a