diff --git a/libfreshclam/libfreshclam.c b/libfreshclam/libfreshclam.c
index 04f95347a1..304d35a638 100644
--- a/libfreshclam/libfreshclam.c
+++ b/libfreshclam/libfreshclam.c
@@ -693,9 +693,17 @@ fc_error_t fc_update_database(
                     logg(LOGG_INFO, "    In order to rectify this please check that you are:\n");
                     logg(LOGG_INFO, "   a. Running an up-to-date version of FreshClam\n");
                     logg(LOGG_INFO, "   b. Running FreshClam no more than once an hour\n");
-                    logg(LOGG_INFO, "   c. If you have checked (a) and (b), please open a ticket at\n");
+                    logg(LOGG_INFO, "   c. Connecting from an IP in a blocked region\n");
+                    logg(LOGG_INFO, "      Please see https://www.cisco.com/c/m/en_us/crisissupport.html\n");
+                    logg(LOGG_INFO, "   d. If you have checked (a), (b) and (c), please open a ticket at\n");
                     logg(LOGG_INFO, "      https://github.com/Cisco-Talos/clamav/issues\n");
                     logg(LOGG_INFO, "      and we will investigate why your network is blocked.\n");
+                    if (0 != g_lastRay[0]) {
+                        logg(LOGG_INFO, "      Please provide the following cf-ray id with your ticket.\n");
+                        logg(LOGG_INFO, "\n      CF-RAY=========================================================================\n");
+                        logg(LOGG_INFO, "      cf-ray: %s\n", g_lastRay);
+                        logg(LOGG_INFO, "\n");
+                    }
                     logg(LOGG_WARNING, "You are on cool-down until after: %s\n", retry_after_string);
                     status = ret;
                     goto done;
@@ -795,7 +803,16 @@ fc_error_t fc_update_databases(
             logg(LOGG_INFO, "    CDN and your own network.\n");
             logg(LOGG_INFO, " 4. Please do not open a ticket asking for an exemption from the rate limit,\n");
             logg(LOGG_INFO, "    it will not be granted.\n");
+            if (0 != g_lastRay[0]) {
+                logg(LOGG_INFO, " 5. If you have verified that you are not blocked due to your region, and have\n");
+                logg(LOGG_INFO, "    not exceeded the rate limit, please provide the following cf-ray id when\n");
+                logg(LOGG_INFO, "    submitting a ticket.\n");
+                logg(LOGG_INFO, "\n    CF-RAY=========================================================================\n");
+                logg(LOGG_INFO, "    cf-ray: %s\n", g_lastRay);
+                logg(LOGG_INFO, "\n");
+            }
             logg(LOGG_WARNING, "You are still on cool-down until after: %s\n", retry_after_string);
+
             status = FC_SUCCESS;
             goto done;
         } else {
@@ -805,6 +822,11 @@ fc_error_t fc_update_databases(
         }
     }
 
+    /*Clear the old cf-ray ids.  This is really only so that
+     * we don't have stale ones when we are running in daemon mode.*/
+    //memset(&g_rayLst, 0, sizeof(g_rayLst));
+    memset(&g_lastRay, 0, sizeof(g_lastRay));
+
     for (i = 0; i < nDatabases; i++) {
         if (FC_SUCCESS != (ret = fc_update_database(
                                databaseList[i],
@@ -914,7 +936,15 @@ fc_error_t fc_download_url_database(
                 logg(LOGG_INFO, "   c. If you have checked (a) and (b), please open a ticket at\n");
                 logg(LOGG_INFO, "      https://github.com/Cisco-Talos/clamav/issues\n");
                 logg(LOGG_INFO, "      and we will investigate why your network is blocked.\n");
+                if (0 != g_lastRay[0]) { 
+                    size_t i;
+                    logg(LOGG_INFO, "      Please provide the following cf-ray id with your ticket.\n");
+                    logg(LOGG_INFO, "\n      CF-RAY=========================================================================\n");
+                    logg(LOGG_INFO, "      cf-ray: %s\n", g_lastRay);
+                    logg(LOGG_INFO, "\n");
+                }
                 logg(LOGG_WARNING, "You are on cool-down until after: %s\n", retry_after_string);
+
                 status = ret;
                 goto done;
                 break;
diff --git a/libfreshclam/libfreshclam.h b/libfreshclam/libfreshclam.h
index 25d7293fef..bda51d2755 100644
--- a/libfreshclam/libfreshclam.h
+++ b/libfreshclam/libfreshclam.h
@@ -238,6 +238,9 @@ fc_error_t fc_update_databases(
     void *context,
     uint32_t *nUpdated);
 
+/*Length of a cf-ray id.*/
+#define CFRAY_LEN 20
+
 /* ----------------------------------------------------------------------------
  * Callback function type definitions.
  */
diff --git a/libfreshclam/libfreshclam_internal.c b/libfreshclam/libfreshclam_internal.c
index 77625b1c82..806cb8f9ca 100644
--- a/libfreshclam/libfreshclam_internal.c
+++ b/libfreshclam/libfreshclam_internal.c
@@ -118,6 +118,8 @@ uint32_t g_bCompressLocalDatabase = 0;
 
 freshclam_dat_v1_t *g_freshclamDat = NULL;
 
+uint8_t g_lastRay[CFRAY_LEN+1] = {0};
+
 /** @brief Generate a Version 4 UUID according to RFC-4122
  *
  * Uses the openssl RAND_bytes function to generate a Version 4 UUID.
@@ -217,8 +219,9 @@ fc_error_t load_freshclam_dat(void)
             /* Verify that file size is as expected. */
             off_t file_size = lseek(handle, 0L, SEEK_END);
 
-            if (strlen(MIRRORS_DAT_MAGIC) + sizeof(freshclam_dat_v1_t) != (size_t)file_size) {
-                logg(LOGG_DEBUG, "freshclam.dat is bigger than expected: %zu != %ld\n", sizeof(freshclam_dat_v1_t), file_size);
+            size_t minSize = strlen(MIRRORS_DAT_MAGIC) + sizeof(freshclam_dat_v1_t);
+            if (minSize > (size_t)file_size) {
+                logg(LOGG_DEBUG, "freshclam.dat is smaller than expected: %zu != %ld\n", sizeof(freshclam_dat_v1_t), file_size);
                 goto done;
             }
 
@@ -244,6 +247,13 @@ fc_error_t load_freshclam_dat(void)
                 goto done;
             }
 
+            if (sizeof(g_lastRay) != (bread = read(handle, &g_lastRay, sizeof(g_lastRay)))) {
+                char error_message[260];
+                cli_strerror(errno, error_message, 260);
+                logg(LOGG_WARNING, "Last cf-ray not present in freshclam.dat.\n");
+                memset(g_lastRay, 0, sizeof(g_lastRay));
+            }
+
             /* Got it. */
             close(handle);
             handle = -1;
@@ -327,6 +337,10 @@ fc_error_t save_freshclam_dat(void)
         logg(LOGG_ERROR, "Can't write to freshclam.dat\n");
     }
 
+    if (-1 == write(handle, &g_lastRay, sizeof(g_lastRay))) {
+        logg(LOGG_ERROR, "Can't write to freshclam.dat\n");
+    }
+
     logg(LOGG_DEBUG, "Saved freshclam.dat\n");
 
     status = FC_SUCCESS;
@@ -801,6 +815,25 @@ static size_t WriteFileCallback(void *contents, size_t size, size_t nmemb, void
     return bytes_written;
 }
 
+size_t HeaderCallback(char *buffer,
+                      size_t size,
+                      size_t nitems,
+                      void *userdata)
+{
+
+    const char *const needle = "cf-ray: ";
+    size_t totBytes          = size * nitems;
+    if (totBytes >= strlen(needle) + CFRAY_LEN) {
+        if (0 == strncmp(needle, buffer, strlen(needle))) {
+            uint8_t ** last = (uint8_t**) userdata;
+            memcpy(last, &(buffer[strlen(needle)]), CFRAY_LEN);
+            last[CFRAY_LEN] = 0;
+        }
+    }
+
+    return size * nitems;
+}
+
 /**
  * @brief Get the cvd header info struct for the newest available database.
  *
@@ -1283,6 +1316,14 @@ static fc_error_t downloadFile(
         logg(LOGG_ERROR, "downloadFile: Failed to set write-data file handle for curl session.\n");
     }
 
+    if (CURLE_OK != curl_easy_setopt(curl, CURLOPT_HEADERDATA, &g_lastRay)) {
+        logg(LOGG_ERROR, "downloadFile: Failed to set header-data for header callback for curl session.\n");
+    }
+
+    if (CURLE_OK != curl_easy_setopt(curl, CURLOPT_HEADERFUNCTION, HeaderCallback)) {
+        logg(LOGG_ERROR, "downloadFile: Failed to set header-data callback function for curl session.\n");
+    }
+
     logg(LOGG_DEBUG, "downloadFile: Download source:      %s\n", url);
     logg(LOGG_DEBUG, "downloadFile: Download destination: %s\n", destfile);
 
diff --git a/libfreshclam/libfreshclam_internal.h b/libfreshclam/libfreshclam_internal.h
index 7df2b7764a..7651af7aa4 100644
--- a/libfreshclam/libfreshclam_internal.h
+++ b/libfreshclam/libfreshclam_internal.h
@@ -64,6 +64,7 @@ extern uint32_t g_requestTimeout;
 extern uint32_t g_bCompressLocalDatabase;
 
 extern freshclam_dat_v1_t *g_freshclamDat;
+extern uint8_t g_lastRay[CFRAY_LEN+1];
 
 fc_error_t load_freshclam_dat(void);
 fc_error_t save_freshclam_dat(void);