Trouble initializing Branch. Task exceeded timeout.

[cihadturhan]

Describe the bug

I see some error reports from user devices.

{"callbackId":"BranchCallbackId1","params":{"universalObject":{},"linkProperties":{}},"error":"Trouble initializing Branch.   Task exceeded timeout."}


[07/23/2024 03:57:36] <Error>: Error : Trouble initializing Branch.   Task exceeded timeout.

I have no idea what does it mean? Does that mean network request timeout?

Steps to reproduce

n/a

Expected behavior

This error shouldn't be raised

SDK Version

2.0.0

Unity Version

2022.3.22f1

Make and Model

TECNO TECNO CI8n

OS

Android 11

Additional Information/Context

Full details

_compressed

0

_delete_reason

null

_delete_reason_audit

null

_deleted

0

_missing_symbol

0

_mod_faulting_tid

null

_request.submission_token

03feac5f16362c8d2a8d2e9a6c227b41b82e53d5dd14ca77cd0bd1a7a14c9c76

_request.truncated

null

_rxid

0b000000-c61b-4e0c-0000-000000000000

_tx

b

api.compatibility

.NET Standard 2.0

application

Beat Bounce

application.background

True

application.company.name

CreativeTechnology

application.data_path

/data/app/~~cmzHv8vyxBi_4QTb-oW62w==/com.creativetechnology.beatbounce-Xrup5T_6QM0eSQcMf2u6Gg==/split_UnityDataAssetPack.apk

application.debug

False

application.editor

False

application.focused

True

application.id

com.creativetechnology.beatbounce

application.installer.name

com.android.vending

application.internet_reachability

ReachableViaLocalAreaNetwork

application.mobile

True

application.package

com.creativetechnology.beatbounce

application.playing

True

application.sandboxType

Sandboxed

application.session

09e4df72-9cec-4ba8-9c96-b2ff7ca16d57

application.system.language

Russian

application.temporary_cache

/storage/emulated/0/Android/data/com.creativetechnology.beatbounce/cache

application.unity.version

2022.3.22f1

application.url

application.version

1.7.4

audio.supported

True

backtrace.agent

backtrace-unity

backtrace.version

3.8.7

battery.level

92

battery.status

Discharging

classifiers

NullReferenceException

cpu.arch

null

cpu.boottime

113,346,114

cpu.brand

ARM64 FP ASIMD AES

cpu.context

0

cpu.count

8

cpu.frequency

2050

cpu.idle

0

cpu.iowait

0

cpu.irq

0

cpu.kernel

0

cpu.nice

0

cpu.process.blocked

0

cpu.process.count

0

cpu.process.running

0

cpu.softirq

0

cpu.user

0

descriptor.count

512

device.brand

TECNO

device.machine

TECNO TECNO CI8n

device.manufacturer

TECNO

device.model

TECNO TECNO CI8n

device.product

CI8n-RU

device.sdk

33

device.type

Handheld

error.message

NullReferenceException: Object reference not set to an instance of an object.

error.type

Unhandled exception

fault.address

0

fault.thread

1

fingerprint

cf806cb9081f857dcf9f21fb4dd6e96404315c7a3d2bf543b930be2fc2bf74c8

gc.heap.total

0

gc.heap.used

208,355,328B

graphic.driver.version

Vulkan 1.1.0 [0x08001000]

graphic.id

-1869414384

graphic.memory

7713

graphic.multithreaded

True

graphic.name

Mali-G57 MC2

graphic.shader

50

graphic.topUv

True

graphic.type

Vulkan

graphic.vendor

ARM

graphic.vendor.id

5045

guid

97ba25ae-c343-895d-e136-4ffc3c0fe774

hostname

localhost

id

b

lang.name

csharp

lang.version

IL2CPP

mono.heap

220090368

mono.used

208355328

object.size

17,109B

process.age

1,824

process.thread.count

0

scene.active

UserLevelEditor

scene.buildIndex

2

scene.count

1

scene.count.build

4

scene.handle

-1878

scene.isDirty

False

scene.isLoaded

True

scene.name

UserLevelEditor

scene.path

Assets/_Project/Scenes/UserLevelEditor.unity

sched.cs.involuntary

1,670

sched.cs.voluntary

12,921

scripting.backend

IL2CPP

state

S (sleeping)

system.memory.active

2,974,176KB

system.memory.buffers

3,172KB

system.memory.cached

2,593,296KB

system.memory.dirty

1,544KB

system.memory.free

312,756KB

system.memory.inactive

2,082,064KB

system.memory.reserved

239902720

system.memory.slab

407,908KB

system.memory.swap.cached

15,064KB

system.memory.swap.free

2,799,628KB

system.memory.swap.total

4,344,916KB

system.memory.temp

4194304

system.memory.total

7,931,988KB

system.memory.unused

131404410

system.memory.vmalloc.chunk

0

system.memory.vmalloc.total

263,061,440KB

system.memory.vmalloc.used

197,976KB

system.memory.writeback

0

timestamp

2024-07-23 07:27 am

timestamp.processed

2024-07-23 07:27 am

timestamp.received

2024-07-23 07:27 am

uname.family

Other

uname.fullname

4.19.191.33885

uname.machine

null

uname.release

null

uname.sysname

Android

uname.version

13

vm.data

1716252

vm.data.size

0

vm.exe

12

vm.locked.size

0

vm.pte.size

4,128KB

vm.rss.peak

942,240KB

vm.rss.size

852,336KB

vm.shared.size

432,576KB

vm.shdpnd

0000000000000000

vm.sigpnd

0000000000000000

vm.stack.size

8,448KB

vm.swap.size

27,292KB

vm.threads

176

vm.vma.peak

45,759,828KB

vm.vma.size

38,884,636KB

[MWFIAE]

I have experienced this with an enabled ad/tracker blocker.