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software-warranty.html
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software-warranty.html
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<!DOCTYPE html>
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<title>Software Warranty</title>
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<h1>Ensuring that <b>software warranty</b> lasts much longer</h1>
<p>
Unlike physical objects, software doesn't erode over time. If you pay for a smartphone app, it's shouldn't break after a few days. Just like any other product that you buy, software should have a warranty; one that lasts much longer.
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<h6>How it works</h6>
<h2>Why <b>software warranty</b>?</h2>
<p>Any product bought in the European Union has a limited warranty: if the product breaks or misbehaves during that period, you can either get the product repaired or replaced, or you can get your money back.</p>
<p>The duration of the warranty usually depends on the type of product. It is reasonable for a smartphone to last at least 2 years, but a banana probably wouldn't last that long. For <b>software</b>, however, there is no determined duration of how long software should "reasonably" last if you buy it. </p>
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<h4>How can we fix this?</h4>
<p>If you buy an app from an app store, it should work - and if it doesn't work or if it becomes unusuable after a while, you should get your money back.</p>
<p>We should start treating apps and software like products: if you pay for it, there should be a warranty. Experts should determine how long an app should reasonably work, and then those warranties need to be legislated.</p>
</div>
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<h4>Personal experience</h4>
<h1>Nobody knows</h1>
<p><i>How long is the warranty on software? 🔖 Turns out that that's something nobody knows.</i></p>
<p><i>I have called the Dutch authority on warranties, the technical authority, a software vendor and the legal counter for citizens, and none of them were able to give me an answer. 🙈</i></p>
<p><i>I was advised to consult a lawyer because "maybe they'll know".</i></p>
<p><b><a style="color:var(--color-black);" href="https://koyu.space/@bram" target="_blank">Bram</a></b> on <a href="https://koyu.space/@bram/106730401215116748" target="_blank">Mastodon</a></p>
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<h4>Learn more</h4>
<h1>Similar rights</h1>
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<h6>Right to Repair</h6>
<p>
You should be able to repair broken electronic parts instead of having to buy a new device.
</p>
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<h6>Abandonware continuity</h6>
<p>
In contrary to Mickey Mouse, not being able to use software from a dead person may harm humans. Hence software should become public domain at the end of its lifecycle.
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<h6>Freedom of Installation</h6>
<p>
No one should be required or expected to run specific software on a device.<br>You decide how your device works.
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This website was founded by <a href="https://noordstar.me/">BramvdnHeuvel</a>. Here's <a href="https://github.com/BramvdnHeuvel/Digital-Justice">the source code.</a><br>
You can contact them per <a href="mailto:[email protected]">email</a> or on <a href="https://matrix.to/#/#digital-justice:noordstar.me">Matrix</a>.
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