Portal displays incorrect score for matrix surveys

[kijote0]

We have noticed that, for surveys that use matrices, the wrong score is displayed on the Portal tab for the entire survey, even though the score for each individual survey item is properly displayed.

As an example, for a survey that has answer options scored 0-3,

the Portal tab consistently displays 0 for the entire survey,

even though the individual survey items are displayed with the proper score.

[ZCOEngineer]

We shall check @kijote0

[sarithapillai8]

@kijote0 We have updated the graph to show the duration taken for the survey. Update is available on https://lamp-dashboard.zcodemo.com/#/

[kijote0]

@sarithapillai8 Would it be possible to have the graph show the correct score for the survey? The duration is not really relevant for the graph; moreover, the proper score is shown for the survey if it is not configured as a matrix, which may lead to confusion.

[sarithapillai8]

@kijote0 As discussed in the meeting, please provide a scoring method for this.

[kijote0]

@sarithapillai8 Scoring the matrix should be based on the scoring method for the initial question type (in this case, list).
As an example, I have attached json files that create the same survey instrument: one set ups the survey questions as a matrix, and the other sets them up as a list. Since the json files are identical, if the survey responses are also identical, the score should be the same, but it currently is not: in other words, answering "3" for all questions, for instance, on both versions of the survey should yield a score of 27 on the portal tab.
Please let me know if this helps with implementing the fix for this issue, or if I should go into more detail.

matrix.json
list.json

[sarithapillai8]

@kijote0 A matrix can be of any type, such as list, date, time, short text, free text, multi-select, single-select, or slider. The challenge is that the options within a matrix can be strings, numbers, or a mix of both. Additionally, a survey can include both matrix and other types of questions. Therefore, the method described above cannot be applied in all cases. So, please suggest what to do for each of these cases, and we can then try to implement the proposed solutions.