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Allow import of Zendesk backup #4

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nmoinvaz opened this issue Apr 19, 2018 · 1 comment
Closed

Allow import of Zendesk backup #4

nmoinvaz opened this issue Apr 19, 2018 · 1 comment

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@nmoinvaz
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It is possible to get a backup from Zendesk which is JSON formatted. It would be great if the importer supported uploading of a backup. It would speed the process up considerably. I think the only thing that would need to be done would be for it download the attachments as they are not included in the backup.
@nmoinvaz
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It looks like the Zendesk backups don't contain ticket_events.json data. So it probably no longer makes sense.

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@nmoinvaz