Lost audio after showing ads or reloading the banner

[nguyentien090200]

MAX Plugin Version

8.0.0

Unity Version

2022.3.42

Device/Platform Info

iOS

Current Behavior

All audio functionality stops working after below ad on iOS

Expected Behavior

If audio is open in the game, it should keep working

How to Reproduce

After show ad or reloading the banner, the app loses sound. I checked on Unity, and AudioListener.volume = 1.0f and AudioListener.pause = false. I researched related issues and found that article #291 also addresses this problem. The proposed solution is to upgrade the Liftoff SDK to version 7.4.2. However, I am currently using Liftoff SDK version 7.4.2.1 and still encounter the same issue. Is there any solution for this problem?

Reproducible in the demo app?

Yes

Additional Info

No response

[alvarshahanji]

@nguyentien090200 Can you try disabling Vungle on the banner ad unit and see if that resolves the issue?

If not, you said it is reproducible on our demo app, is it consistently reproducible? Could you share exact steps to reproduce?