Native ads auto play audio issue

[tracer8]

MAX SDK Version

13.0.1

Device/Platform Info

Samsung S23

Current Behavior

Hi,

I noticed an issue with Applovin native ads:

1. The first time the ad is displayed, the audio is disabled.
2. On the second display, using the same NativeAd loaded object, the audio auto-plays.
3. It seems the auto-play audio happens only when reusing a NativeAd object.

Is there a way to prevent this?

Thanks!

Expected Behavior

Audio of native ad not autoplay

How to Reproduce

1. load then show native ad
2. re show same ad
3. audio auto play

Reproducible in the demo app?

Yes

Additional Info

No response

[tracer8]

Here is the image of ad

[applovinAsh]

Hi @tracer8 - does this only happen with this one ad/network? Can you provide the creative debugger log of an ad that shows this issue? To enable the creative debugger log, see here: https://developers.applovin.com/en/max/android/testing-networks/creative-debugger

[tracer8]

• Yes, this happen for this ad/network + Pangle
• For creative debugger log: ok i will capture and post it